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General conditions

Pitches

Tariffs include rental of the pitch (100 m2 approx.) and free access to all activities of the Village - except activities with financial contribution;

Pitches may be occupied as from 2.00 pm and must be vacated before midday on the day of departure;

Each pitch accommodates a maximum of 6 people (except for igloo pitches), including babies and children;

A small extra tent may be erected on a pitch, but under no circumstances an extra 4-man tent or a second caravan;

Pets are accepted except 1st and 2nd categories animals (dogs must be vaccinated against rabies - certificate needed - and kept on a leash).

Accommodations

Tariffs include rental of accommodation for 4 to 6 people (up to 8 pers. in cottages 8 pers. Family Cottages), water, gas and electricity;

Accommodation may be occupied as from 5 p.m. On the day of arrival and must be vacated by 10 a.m. on the day of departure;

PETS ARE NOT PERMITTED IN COTTAGE PRESTIGE AND KEY WEST;

No extra tent may be erected;

A deposit of 250 € paid by credit card (provisional recording of your credit card number VISA, EUROCARD, MASTERCARD) is requested;

Rented accommodation must be left in clean condition on departure (dusted, cleaned, etc., washing up done, refrigerator and cooker unit cleaned, etc.). Otherwise, a fixed sum of 80 € will be charged for cleaning expenses, and deducted from your deposit (100 € for Prestige and Key West Cottages).

Booking

Yukadi Villages accepts bookings in order to guarantee you a pitch or rented accommodation for the period of your choice. We strongly recommend that you book any holidays planned for July and August;

In July and August, the minimum booking accepted is one week for accommodations and three nights for pitches ; outside these dates, the minimum booking is 2 nights (except Ascension week-end 3 nights).

How to book ?

By internet, enter your  dates of stay and follow the process until  the payment  of  the deposit (30% of the cost of your stay + booking fees + insurance where appropriate)  and confirmation.

You can also send us  the booking request downloadable on the website duly completed and signed with your payment  (deposit + booking fees + cancellation insurance if appropriate)

Pay attention to arrival and departure days : in July and August, these are accepted on Wednesdays, Saturdays or Sundays;

Any special requirements should be mentioned separately. We will do our best to fulfill them if circumstances permit, but under no circumstances can the Campsite guarantee their satisfaction. In particular, we cannot guarantee allocation of a particular pitch;

In case of no vacancies for the period you have requested, we will suggest alternative dates as close as possible to your initial request. We would ask you, in this case, to contact us by return to confirm or cancel your booking on the basis proposed.

Payment of deposit and booking fees

As indicated above, bookings must be accompanied by payment of deposit and booking fees.

Payment of balance

Accommodations and Pitches : your payment should reach us 30 days before the date of your arrival, at the latest. Failing payment within the period specified, The campsite reserves the right to cancel the accommodation booking unilaterally.

If you have made your reservation on the website and wish to pay the balance with the same bank card:
- The balance will be automatically charged to the credit card used to pay the deposit 1 month prior to the date of arrival.

If you have booked by mail or if you wish to pay with another bank card or other means of payment (check, holiday vouchers or transfer):
- balance must be paid no later than 30 days prior to arrival date. Please call our booking service if necessary.

On receipt, we will send you a confirmation voucher to be presented on your arrival at the Campsite;

Access

A digital code is necessary to get in the village with your vehicle.

YUKADI VILLAGES will provide you YUKADI VILLAGES bracelets (one per person) to allow access to the waterpark and all activities of the village;

Circulation of vehicles is permitted from 7 a.m. to 11 p.m.; Maximum speed is 10 km/h (approx. 6 miles), for everybody’s comfort, thank you for being involved.

Means and modalities of  payment

By credit card  on the secure payment  platform. Please note that  the balance will be taken  30 days before your arrival date.

Other  means of payment : Please, mention same name as reservation.

Credit card (Visa, Eurocard-Mastercard), bank transfer to bank  account - adress and references as follows:

CAUTION: International bank transfers and foreign cheques (outside euro zone) usually occasion fees to be deducted from the amount you wish to transfer. Please note that the amount actually received on the campsite's bank account will only be taken into consideration ;

Delayed arrival – early departure

If you have made a booking, you should inform us of a possible delayed arrival by e-mail, telegram or post. Otherwise, your pitch or your accommodation will be considered available for reletting 48 hours after your  agreed arrival  date;

In case of premature departure, your stay, if booked in advance, will be charged in full until the initial agreed departure date.

Cancellation

With our cancellation insurance:

(Informations and general conditions on www.campez-couvert.com).

Cancellation insurance covers the case of individual Covid-19.

Without  our cancellation insurance:

Pitches : if you cancel your booking over a month prior to the agreed arrival date, your deposit will be refunded less booking fees; if you cancel your booking less than a month prior to the agreed arrival date, your deposit will be kept;

Accommodations: - if you cancel your booking over a month prior to the agreed arrival date, your deposit will be refunded less booking fees;

- If you cancel your booking between one month and 2 weeks prior to the agreed arrival date, half the full cost of your booking will be kept;

- If you cancel your booking between 2 weeks and 7 days prior to the agreed arrival date, 80% of the cost of your booking will be kept;

- If you cancel your booking less than 7 days prior to the agreed arrival date, the full cost of your booking will be kept;

For any cancellation, please send a written cancellation letter.

Other cancellations related to Covid-19

If you have to cancel your stay for one of the following cases linked to covid-19, Yukadi Villages
will offer you a voucher equivalent to the total amount paid for your reservation, valid for two
years. Upon written request from you, these sums will be fully refunded: - Border closure (french border or border of your own country), - Administrative closure of the campsite, - Mandatory quarantine on your arrival in France or on your return home, - Travel or distance restriction (upon governmental decision) not allowing you to come to Yukadi Village.